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Frequently Asked Questions

What does an Aspen Air Conditioning maintenance plan include? (ESMP)

Our standard maintenance plan includes our 19 Point precision tune-up. We can customize a maintenance plan that will best benefit you while protecting your investment and maintaining your comfort.

What types of equipment does Aspen Air Conditioning maintain?

Aspen is capable of servicing all brands and equipment from small ductless mini split systems to large commercial chillers. Our staff of mechanical engineers and N.A.T.E. certified technicians are not only knowledgeable, helpful and committed to serving you, but friendly too!

If I have an emergency who at Aspen Air Conditioning do I contact and what is the response time?

Aspen Air Conditioning’s service department can be reached at 561-395-1500. We provide 24-hour service 365 days a year. We also provide a guaranteed 30 minute response time and a commitment to be at your door for any emergency call the very same day.

Can a maintenance plan help improve my air quality?

There are a number of products such as U.V. lights, air purifiers, and whole system duct cleaning that are offered by Aspen to resolve an individual clients concerns. Regular preventative maintenance is key to extending the life of your air conditioning equipment and will dramatically improve the quality of the air you breathe. Indoor Air Quality can be addressed further by your commercial account representative.

How much can I save with my regular maintenance from Aspen Air Conditioning?

Regular maintenance will definitely improve the efficiency of your units. If you are a maintenance contract holder there is no additional charge for overtime, after-hours or weekend service calls. Your commercial account representative can provide you with a variety of cost savings plans.

When should I consider equipment replacement?

There are times when replacing a system is the best alternative based on age, efficiency and repair costs of the equipment. Financing options are available and often the energy savings offset the finance charges.

Why should I choose Aspen Air Conditioning over another company?

Aspen Air Conditioning has provided our customers with superior service through our factory trained and N.A.T.E. certified technicians for over 32 years. Aspen Air is committed to doing the right thing for our customers. Your commercial account representative can give you a free evaluation of your air conditioning and ventilation system and suggest a maintenance program that fits your budget and yields the greatest return on your investment.

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